Shipping policy

Thank you for shopping with us. Below is our shipping policy for orders within the Kingdom of Saudi Arabia (KSA).

1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order is processed, it will be handed over to our shipping partners.

2. Shipping Time
Estimated delivery time across KSA is typically 5–10 business days. In some cases, delivery may take longer depending on your location, customs clearance, or courier delays.

3. Shipping Fees
Shipping fees are calculated at checkout based on your location and the size/weight of your order. We may offer free shipping promotions from time to time.

4. Order Tracking
Once your order is shipped, you will receive a tracking number via email or SMS. You can use this number to track your shipment in real time.

5. Delivery Locations
We currently deliver to all major cities and regions within Saudi Arabia. Delivery availability may vary in remote areas.

6. Delays & Exceptions
While we strive to deliver your order within the estimated timeframe, delays may occur due to:

• High order volumes

• Weather conditions

• Courier or logistics issues

• Customs or regulatory checks

We appreciate your patience in such situations.

7. Incorrect Address
Please ensure your shipping details are correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

8. Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 3 days of delivery. We will work with the courier to resolve the issue.

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Note: As a dropshipping store, products may be shipped from international suppliers, which can affect delivery times.